Reviews

Paul's Lock & Key Shop, Inc

(3.8) Overall Rating

Here's what our satisfied customers are saying...

Julie S

The guys who came for the install were super friendly, thorough in their work and explanation of things, and very efficient as they worked on our project. (And Travis was super friendly and helpful as well in the initial phone call.)

3/29/2025

Brian R

Best locksmith in Rochester. Experts, friendly and fair prices.

3/3/2025

Michelle N

Needed a replacement key fob for a car and they were able to order the item and program it at an affordable cost. They also gave me a couple options depending on my needs in order to keep the price down. They communicated well and were able to give me prompt attention.

2/18/2025

Sam W

I stopped by here to get a new motorcycle key and they were great! It took them maybe 5 min max, they were kind helpful and helped me diagnose an Ignition problem with my bike. All for a super great price, I'll be heading over for any of my key needs here!

10/28/2024

Cindy L

These guys are awesome, came within time frame quoted, reasonable pricing. Feel secure in my home with work done. Gave helpful advice regarding locks.

10/16/2024

Peter e

Great help every time I go in.

10/15/2024

Rachel L

Mike is wonderful! Very friendly and excellent at what he does. His calm demeanor was so reassuring while I was stressed out over being locked out. He was able to make me some spare keys quickly on site as well. A lifesaver for sure! Highly recommend!

8/4/2024

Benson M

They're always helpful and knowledgeable.

6/11/2024

Jay B

Very happy with this place. When other lock shops in town couldn't help me or didn't return calls, these guys helped. I needed a bolt that had broken replaced because we couldn't get the bolt out or the door open. Mike came to help us. He explained everything he did, fixing the problem quickly and affordable. He was also dog friendly which was a nice bonus. We will use them again.

6/9/2024

Matt J

Mike came to look at my broken door less than 20 minutes after my call. He came with a solution and had my door fixed and showed me how to maintain the door more effectively. Would give 10/5 stars if I could. Highly recommended.

5/17/2024